frequently asked questions

What to Know Before You Book

  • 1. Click the “Book Now” button on my website or go directly to my booking page here: 👉 https://everglow.comb.works/services

    2. You’ll be taken to my COMB booking site, where you can:

    • Browse all services (waxing, facials, intimate brightening & more)

    • Tap on a service to read the description, pricing, and appointment length

    3. Choose a date and time that works best for you from the available schedule.

    4. You’ll be prompted to log in or create a free COMB account to finalize your booking. This lets you:

    • Receive appointment reminders

    • Reschedule or cancel if needed

    • Keep track of your service history

    5. Once booked, you’ll get an email and/or text confirmation with all your appointment details.

    💬 Still have questions or not sure which service is right for you? Send me a message — I’m happy to help guide you to the perfect treatment!

  • Full Body Wax Prep Tips

    Whether it’s legs, arms, underarms, or back, here’s how to get the smoothest results:

    • Let it grow: Hair should be at least ¼ inch long (about the length of a grain of rice) — usually 2-3 weeks of growth

    • Exfoliate 24–48 hours before: Gently exfoliate to remove dead skin and help prevent ingrown hairs

    • Avoid heavy lotions or oils on the day of your appointment

    • Wear loose, comfortable clothing to avoid irritation afterward

    • Stay hydrated — healthy, hydrated skin waxes more easily

    • Avoid caffeine or alcohol beforehand, as they can make you more sensitive

    • Skip tanning or sun exposure 24 hours before your wax

    Female Brazilian/Bikini Wax Prep Tips

    If you’re going bare down there (or just cleaning up the bikini line), here’s what to know:

    • Hair should be at least ¼ inch long — no shaving for at least 2–3 weeks

    • Shower before your appointment for hygiene and comfort

    • Avoid exfoliating the bikini area the same day of your wax — exfoliate 1–2 days before instead

    • Wear loose-fitting bottoms to your appointment (no tight leggings or underwear)

    • Avoid caffeine, alcohol, and sexual activity before your wax — all can increase sensitivity

    • If you’re on your cycle, you can still get waxed, but you’ll likely be more sensitive. Just wear a clean tampon or cup

    • Take an OTC pain reliever (like ibuprofen) 30–45 minutes before if you’re worried about discomfort

    • Consider purchasing No Scream Cream by Relax & Wax. It is a topical numbing cream that helps reduce discomfort during your Brazilian wax. You apply it 30–45 minutes before your appointment, and it gently dulls the pain without affecting your skin or the wax results. Perfect for first-timers or anyone nervous about sensitivity!

    Your comfort matters, and I’ll walk you through every step to make sure you feel at ease. If you’re unsure about anything or have questions before your appointment, don’t hesitate to reach out!

  • To get the most out of your facial, here are a few general prep tips:

    • Avoid exfoliating or using active ingredients (like retinol or AHAs) 2–3 days before your appointment

    • Skip tanning or prolonged sun exposure prior to your treatment

    • Arrive with a clean face if possible (no makeup or heavy skincare)

    • Stay hydrated — healthy skin starts from within!

    Before your first visit, you’ll need to complete a Skin Health Consultation Form. This helps me determine which treatments are safe and best suited for your skin type and condition. Each service is customized to support your skin’s specific needs safely and effectively. If you’re unsure what to book, I also offer one-on-one consultations to guide you through options.

  • Not at all for most people! We use a gentle, plant- and mineral-based whitening gel that’s designed to be effective without causing sensitivity. Most clients feel totally comfortable during and after the treatment. A small number of people may feel slight sensitivity—especially if they’re dehydrated or eat hot or cold foods right after their session—but it typically fades within a day or two.

    Our whitening system is FDA-approved and has been trusted in both dental and cosmetic settings for years. It works by lifting surface stains without harming your enamel or changing the structure of your teeth. We also offer sensitivity solutions if you’re concerned, so you can still get your brightest smile comfortably!

  • Your safety and comfort is top priority! While many of our services are generally safe during pregnancy and breastfeeding, we always recommend consulting with your healthcare provider first. A clearance letter from your physician may be required before performing certain treatments.

    Here’s a quick breakdown:

    • DaVinci Teeth Whitening: Not recommended while pregnant or breastfeeding, as a precaution

    • Pink Intimate Skin Brightening: Not advised during pregnancy or breastfeeding due to active ingredients

    • Body Waxing: Safe, but skin may be more sensitive due to hormonal changes — let us know so we can take extra care!

    • Facial Treatments: Most are safe, but we’ll tailor products and techniques to be pregnancy-friendly. Just inform us ahead of time

    Always feel free to reach out with questions before booking—we’re happy to guide you based on your individual needs!

  • Please notify me at least 48 hours in advance by rescheduling online or contacting me directly. This helps me manage my schedule and offer that spot to another client.

    Late cancellations or reschedules (24 hours prior- same day notice):

    • Short Notice Reschedules: Please let me know at least 24 hours in advance. If it becomes a consistent habit a $10 rescheduling fee may be added to your appointment.

    • Late/Same Day Cancellations: 20% fee charged to the card on file.

    Running late?

    • There’s a 15-minute grace period.

    • After 20 minutes, your appointment will be canceled and rescheduled, with a $10 rebooking fee applied.

    • If I don’t hear from you, it will be treated as a No-Show.

    No-Shows:

    • 1st no-show: 50% of the missed service will be charged.

    • 2nd no-show: 50% of missed service will be charged + 50% deposit to secure next appointment if you choose to reschedule. (Missed service charge will not go towards your rescheduled appointment).

    • 3rd no-show with no communication: Booking privileges may be revoked.

    No-shows without a card on file or any communication may result in being banned from future bookings.

    If your card on file fails when collecting a fee, the amount may be added to your next visit or affect future booking ability.

    I’m human too — emergencies happen! Please don’t hesitate to reach out if something urgent comes up. I’ll always do my best to work with you.

    How to cancel or reschedule:

    • Text or call: (920) 784-8591

    • Email: everglowskinstudio.beauty@gmail.com

    • Or reschedule online 48+ hours in advance

  • Laser Teeth Whitening

    Most clients start with 1–2 sessions. Touch-ups can be done once every 6–12 months or as often as desired after 2 weeks of minimum wait time—No harm done to your enamel due to its holistic formula.

    Intimate Skin Brightening

    Using the Pink Intimate System, treatments are typically done every 7–10 days for 4–6 rounds. For more stubborn areas, 8–10 rounds may be needed. Maintenance can be done every 6–12 weeks if desired.

    Facial Treatments

    For regular skin maintenance, every 4–6 weeks is ideal. If we’re working on specific concerns (like acne or pigmentation), visits may be every 2–4 weeks.

    Body Waxing

    Waxing is recommended every 4–6 weeks. With consistency, hair regrowth slows down and you may not need to come in as often over time.

  • Yes! I work out of a fully private studio designed to give you a comfortable, one-on-one experience. Whether you’re coming in for a corrective facial, laser teeth whitening, body waxing, or intimate skin brightening, you’ll have complete privacy during your service. Your comfort, discretion, and personalized care are always my top priorities.